Returns & Exchanges
At Staples Printing, we strive for perfection in every print, but if your order doesn't meet our quality standards, we offer a 30-day window for returns or reprints. Due to the custom nature of our products, returns are typically processed for manufacturing defects or shipping damage.
Return Process
- 1.Initiate Your Claim
Log into your account and navigate to your order history to select the items you wish to return or report as damaged.
- 2.Submit Quality Proof
Upload clear photos of the printing error or transit damage so our quality assurance team can review the discrepancy.
- 3.Receive Authorization
Once approved, you will receive a Return Merchandise Authorization (RMA) number and a prepaid shipping label via email.
- 4.Refund or Reprint
Choose between a full refund to your original payment method or a priority reprint of your order at no additional cost.